Articles

Writing on enterprise technology, AI governance, and what it actually takes to lead at scale.

AI Governance

When an AI Approval Stops Being Current

An AI approval is a judgment about a particular system, operating under particular conditions, supported by evidence gathered at a particular time. Three tests boards and CIOs can use to tell whether that approval still applies once the system has changed.

August 20267 min read
AI Governance

A Framework for Boards and CIOs to Test Whether Human Oversight Actually Works

A documented human review process is not the same as an effective one. Three tests boards and CIOs can apply to tell a functioning oversight control from a compliance record, grounded in recent Big Four failures and controlled research on human-AI collaboration.

July 20269 min read
AI Governance

The EU AI Act Deadline Didn't Move the Way Your Board Thinks It Did

The Digital Omnibus moved the Act's highest-stakes deadline by sixteen months. It left the transparency obligations, and a newly active enforcement power, exactly where they were. What your board needs to hear before August 2.

July 20267 min read
AI Governance

The Board Doesn't Know What a High-Risk AI System Is

Most boards are approving AI deployments without knowing which of those systems are legally classified as high-risk under the EU AI Act. That gap is no longer an oversight. It is a governance failure with enforcement consequences.

June 20268 min read
Agentic AI in Production

Who Is Accountable When the Agent Makes the Wrong Call

Agentic AI systems take actions with real-world consequences. When something goes wrong, the accountability question is not theoretical. Most organisations have not answered it -- and the absence of an answer is itself a governance exposure.

June 20269 min read
CIO Leadership

Navigating the AI Chaos: What a CIO Actually Does With This

No proven AI playbook exists for CIOs in 2026. What does exist is a set of questions, constraints, and decision principles that hold up under honest scrutiny. On data readiness, governance that matches the system being governed, vendor conflicts, and briefing the board accurately.

June 20269 min read
CIO Leadership

The AI Briefing Your Vendor Won't Give You

80% of AI projects fail to deliver intended value. 95% of GenAI pilots show zero measurable P&L impact. Agentic AI costs 30 times more per interaction than the 2023 pilots your business case was built on. The expert community is genuinely divided on AGI timelines by 10 to 20 years. And the firms producing the failure statistics are the same ones selling the transformation engagements.

June 202610 min read
AIOps

From GenAI Experimentation to Agentic AI in Production: The Governance Gap Nobody Talks About

Most enterprises have run GenAI pilots. The next transition — to Agentic AI systems that take multi-step actions autonomously — is where the governance frameworks most organisations have built will prove inadequate. Not because they were poorly designed, but because they were designed for a different class of system.

October 20257 min read
CIO Leadership

The CIO as Commercial Leader: How Technology Decisions Move the P&L

The technology leaders who get cut in downturns and the ones who get promoted to the board are often running equivalent technology organisations. The difference is not technical competence — it is whether the board understands what the technology function contributes to commercial outcomes, in their own language.

August 20256 min read
AI Governance

What the EU AI Act Actually Requires of Your CIO — and What Most Boards Are Getting Wrong

Most coverage of the EU AI Act focuses on what it prohibits. Very little addresses what it operationally demands of the technology leaders responsible for implementation. Having built AI governance frameworks in regulated enterprise environments, here is what the Act actually requires — and where most organisations are currently exposed.

June 20258 min read
Enterprise Outsourcing

$250M in Cost Gaps: What Post-Signing Outsourcing Really Looks Like

The deal is signed. The press release goes out. What happens next — inside the contracts, inside the delivery organisation, inside the client relationship — is the part that rarely makes it into the case studies. Having spent eighteen months eliminating $250M+ in cost gaps across more than 100 contracts, here is what I found.

May 20256 min read
GCC Strategy

Setting Up a GCC in India: What the Consultants Don't Tell You

India hosts over 1,600 Global Capability Centers. The playbooks are well-worn. And yet a significant number of organisations that set up in India are not getting the value they expected. The gap is almost never in the strategy documents — it is in the decisions that happen between the strategy and the operating model.

April 20257 min read